At On Command Dogs, we aim to make the boarding check-in process smooth and straightforward for both you and your pup. Here’s what to expect when you arrive to drop off your dog for their stay.

How Long Will It Take?

The check-in process typically takes about 10 minutes, so plan accordingly to ensure you have enough time to complete all necessary steps without feeling rushed.

Step 1: Arrive with Your Dog on a Leash

When you arrive, please bring your dog in on a collar and leash. This helps ensure their safety and allows us to smoothly transition them into our care.

Step 2: Bring in Your Dog’s Belongings

After checking in, you’ll bring in any belongings your dog will need during their stay. This might include:

• Food (dry or wet)
• Treats (in original packaging)
• Blankets and toys (as outlined in our boarding guidelines)
• Medications, supplements, or vitamins (if applicable–see our Medication Rules for more info)

Step 3: Review Feeding and Medication Instructions

Our front desk staff will go over your dog’s feeding schedule and any medication instructions. Be prepared to provide:

• Exact measurements for meals (e.g., "1 cup per meal")
• Specific details for medication administration (if applicable)

This ensures we have accurate information to provide consistent care throughout your dog’s stay.

Step 4: Final Questions or Special Requests

If you have any special requests or additional information we should know, this is the perfect time to share. Our goal is to tailor your dog’s stay to meet their unique needs.

A Stress-Free Start to Boarding

We’re here to make the check-in process as seamless as possible so you can feel confident leaving your dog in our care. If you have any questions or need clarification about what to bring, don’t hesitate to reach out before your arrival.
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With just 10 minutes of preparation, your dog will be all set to enjoy a safe, comfortable, and fun stay with us!

At On Command Dogs, we understand that dogs from the same family often feel more comfortable staying together. That’s why we offer family-style boarding, allowing your dogs to share a room during their stay. Here’s everything you need to know about boarding multiple dogs together.

Room Options for Multi-Dog Families

We have a variety of room sizes to accommodate dogs of all breeds and family sizes. Whether you have two small pups or several larger dogs, we’ll ensure they have a comfortable space to share.

• Standard Room: 5x6 feet, perfect for most dogs.
• Larger Rooms: Sizes range from 9x9 feet to 5x11 feet, providing extra space for families with larger or multiple dogs.

Pricing for Shared Rooms

The cost of boarding depends on the number of dogs staying in the room, not the size of the room. This ensures that you only pay based on the number of pets, making it a budget-friendly option for families with multiple dogs.

Benefits of Boarding Dogs Together

Keeping your dogs together offers several advantages, including:

• Comfort and Companionship: Familiar faces can help reduce anxiety and make your dogs feel more at ease.
• Simplified Care: Shared feeding and play schedules help maintain a routine.
• Cost Savings: Sharing a room can often be more economical than booking separate spaces.

Preparing for a Multi-Dog Stay

If you plan to board multiple dogs together, let us know during booking so we can reserve the best room for your family’s needs. Our team is happy to discuss room availability, pricing, and any special requests to ensure a seamless experience for you and your pets.

A Comfortable Stay for Every Family

At On Command Dogs, our goal is to provide a safe, comfortable, and personalized boarding experience for all pets. Whether you have one dog or a pack, we’re here to ensure they have a positive and stress-free stay.

Have more questions about boarding multiple dogs? Feel free to contact us today—we’re happy to help!

Properly preparing your dog’s meals is an essential part of ensuring their comfort and well-being during their stay at On Command Dogs. To help you get everything ready, we’ve put together a guide on how to prepare and pack your dog’s food, along with important details about feeding instructions and our kennel food option.

Why Bring Your Dog’s Food?

We strongly recommend bringing your dog’s regular food to keep them on their normal diet. Sudden changes in diet can cause upset stomachs, so sticking to their usual food helps maintain their digestive health and keeps them comfortable.

If needed, we can provide “Kennel Food” at a cost of $2.50 per meal, but bringing their own food is always the best option.

How to Prepare Your Dog’s Meals

When packing your dog’s food, make sure to bring enough for their entire stay, plus a little extra to account for delays or increased activity levels. Here’s how to prepare different types of food:

1. Dry Food

• We recommend bringing your dog’s whole bag or container of dry food to ensure they have enough.
• Alternatively, you can pre-measure each meal into Ziploc bags for added convenience.

2. Wet Food

• Wet food should be packed in cans, Ziploc bags, or plastic containers.
• Please note that we do not accept glass containers or raw meats.
• Our facility has multiple fridges and freezers to keep wet food fresh during your dog’s stay.

3. Treats

• You’re welcome to pack 1–3 treats for your dog.
• Be sure to bring treats in their original packaging for easy identification.

Feeding Instructions

At drop-off, our front desk staff will ask about your dog’s feeding schedule and any special instructions. These details will be recorded in our system to ensure consistency and proper care.

• Provide Clear Measurements:
  We use our own measuring cups, so please let us know the exact measurements for your dog’s meals (e.g., "1 cup per meal").
• Special Dietary Needs:
  If your dog has specific dietary requirements, be sure to communicate them clearly during drop-off.

A Stress-Free Mealtime Experience

By following these guidelines, you’ll help ensure that your dog’s mealtimes remain consistent and stress-free while they’re boarding with us. If you have any questions about meal preparation or special dietary needs, feel free to contact us—we’re here to help!

When it comes to boarding your dog, their health and well-being are our top priorities. If your pup requires medications, supplements, or vitamins during their stay, we’re happy to help administer them. To ensure everything runs smoothly, here’s a detailed guide to our medication policy, including what we accept, what we don’t, and how to prepare for your dog’s stay.

Medication Administration Fee

Administering medications, supplements, and vitamins requires careful attention and adherence to your pet’s routine. For this reason, we charge a daily $5 administration fee for these services. This fee helps ensure our staff has the time and resources to properly care for your dog’s health needs.

What We Accept

To maintain safety and consistency, we require all medications, supplements, and vitamins to meet the following criteria:

1. Original Packaging: All items must be in their original packaging with clear labeling. This ensures accurate dosing and prevents any mix-ups. Please include the prescribing veterinarian’s instructions if applicable.
2. Clear Dosing Instructions: Provide detailed instructions for each item, including dosage, frequency, and any special notes (e.g., "must be given with food").
3. Pill Organizers (Optional): If you use a pill organizer at home, you may bring it along for convenience, but the original packaging must also be provided for reference.

What We Do Not Accept

For the safety of all pets and staff, we are unable to administer:

• Liquid Medications or Supplements: We do not accept liquids due to the higher risk of spillage, contamination, and inaccurate dosing.
• Injectable Medications or Supplements: Injections require specialized training and equipment beyond our facility’s scope of care.

If your dog requires liquid or injectable medications, we recommend consulting your veterinarian for alternative boarding or care options.

How to Prepare Your Dog’s Medication for Boarding

To streamline the check-in process and ensure proper care, follow these steps:

1. Organize Medications in a Separate Bag: Place all medications, supplements, and vitamins in a clearly labeled bag to keep them organized and easy to access.
2. Provide Detailed Instructions: Write out clear instructions for each item, including dosage, frequency, and any specific requirements (e.g., “administer with morning meal”).
3. Communicate Special Needs: If your dog has any specific needs related to their medication (e.g., difficulty swallowing pills), let our staff know in advance.

Ensuring Your Dog’s Health and Safety

Our team at On Command Dogs is dedicated to providing high-quality care tailored to your pet’s needs. By adhering to these medication guidelines, we can work together to keep your dog healthy and comfortable throughout their stay.

If you have questions about our medication policies or need assistance preparing for your dog’s stay, feel free to contact us—we’re here to help!