At On Command Dogs, we aim to make the boarding check-in process smooth and straightforward for both you and your pup. Here’s what to expect when you arrive to drop off your dog for their stay.

How Long Will It Take?

The check-in process typically takes about 10 minutes, so plan accordingly to ensure you have enough time to complete all necessary steps without feeling rushed.

Step 1: Arrive with Your Dog on a Leash

When you arrive, please bring your dog in on a collar and leash. This helps ensure their safety and allows us to smoothly transition them into our care.

Step 2: Bring in Your Dog’s Belongings

After checking in, you’ll bring in any belongings your dog will need during their stay. This might include:

• Food (dry or wet)
• Treats (in original packaging)
• Blankets and toys (as outlined in our boarding guidelines)
• Medications, supplements, or vitamins (if applicable–see our Medication Rules for more info)

Step 3: Review Feeding and Medication Instructions

Our front desk staff will go over your dog’s feeding schedule and any medication instructions. Be prepared to provide:

• Exact measurements for meals (e.g., "1 cup per meal")
• Specific details for medication administration (if applicable)

This ensures we have accurate information to provide consistent care throughout your dog’s stay.

Step 4: Final Questions or Special Requests

If you have any special requests or additional information we should know, this is the perfect time to share. Our goal is to tailor your dog’s stay to meet their unique needs.

A Stress-Free Start to Boarding

We’re here to make the check-in process as seamless as possible so you can feel confident leaving your dog in our care. If you have any questions or need clarification about what to bring, don’t hesitate to reach out before your arrival.
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With just 10 minutes of preparation, your dog will be all set to enjoy a safe, comfortable, and fun stay with us!

At On Command Dogs, we understand that dogs from the same family often feel more comfortable staying together. That’s why we offer family-style boarding, allowing your dogs to share a room during their stay. Here’s everything you need to know about boarding multiple dogs together.

Room Options for Multi-Dog Families

We have a variety of room sizes to accommodate dogs of all breeds and family sizes. Whether you have two small pups or several larger dogs, we’ll ensure they have a comfortable space to share.

• Standard Room: 5x6 feet, perfect for most dogs.
• Larger Rooms: Sizes range from 9x9 feet to 5x11 feet, providing extra space for families with larger or multiple dogs.

Pricing for Shared Rooms

The cost of boarding depends on the number of dogs staying in the room, not the size of the room. This ensures that you only pay based on the number of pets, making it a budget-friendly option for families with multiple dogs.

Benefits of Boarding Dogs Together

Keeping your dogs together offers several advantages, including:

• Comfort and Companionship: Familiar faces can help reduce anxiety and make your dogs feel more at ease.
• Simplified Care: Shared feeding and play schedules help maintain a routine.
• Cost Savings: Sharing a room can often be more economical than booking separate spaces.

Preparing for a Multi-Dog Stay

If you plan to board multiple dogs together, let us know during booking so we can reserve the best room for your family’s needs. Our team is happy to discuss room availability, pricing, and any special requests to ensure a seamless experience for you and your pets.

A Comfortable Stay for Every Family

At On Command Dogs, our goal is to provide a safe, comfortable, and personalized boarding experience for all pets. Whether you have one dog or a pack, we’re here to ensure they have a positive and stress-free stay.

Have more questions about boarding multiple dogs? Feel free to contact us today—we’re happy to help!

Boarding your dog can feel like a big step, but with a little preparation, you can help ensure your pup feels right at home. At On Command Dogs, we strive to provide a safe, comfortable, and engaging environment for your furry friend. To make your dog’s stay as smooth as possible, here’s a breakdown of what to bring—and what to leave at home—when boarding with us.

What You Can Bring

We encourage you to bring items that will help your dog feel more comfortable and maintain their routine. Here’s what we allow:

1. Your Dog’s Food: Whether your dog prefers dry kibble or wet food, bring enough to cover their entire stay. Consistency in diet helps prevent upset stomachs.
2. Treats: Feel free to pack their favorite treats, but be sure to keep them in their original packaging for easy identification.
3. Blankets (1-2): A familiar scent can provide comfort. One or two washable blankets from home are a great addition to their cozy spot.
4. Toys (1-3): Pack a few durable, non-squeaky toys your dog loves. These can help keep them entertained and relaxed during their stay.
5. Medication, Supplements, or Vitamins: If your dog requires medication or supplements, bring these in their original containers. Be sure to review our Medication Rules on our Dog Boarding page to ensure compliance.
6. Slow Feeder Bowls: If your dog benefits from a slow feeder, you’re welcome to bring it along. We provide regular bowls and water buckets, but we understand some dogs may need a specialized option.

What You Should Not Bring

For safety and practicality, there are certain items we cannot accept:

• Raw Food Diets: For sanitary reasons, raw food is not permitted.
• Beds and Crates: We provide cozy cots for all boarding dogs, so no need to bring beds or crates.
• Glass Containers and Liquid Medications: To prevent breakage and accidents, glass items and liquid medications or injections are not allowed.
• Heated Blankets or Electrical Items: Safety is our top priority, so we do not accept any electrical items, including heated blankets.
• Leashes, Collars, Bowls, and Measuring Cups: Our team uses standardized bowls, buckets, and measuring tools to ensure consistent care. Please leave these items at home.

A Note on Personal Belongings

While we do our best to keep your dog’s belongings safe and secure, we recommend avoiding items of sentimental or high monetary value. Accidents and misplaced items, though rare, can happen.

Preparing for a Stress-Free Stay

At On Command Dogs, we’re committed to making your dog’s stay as enjoyable as possible. By following these guidelines, you can help ensure your pup is comfortable, well-cared for, and ready to have a great time. If you have any questions about what to bring, feel free to contact us—we’re here to help!

When it comes to boarding your dog, their health and well-being are our top priorities. If your pup requires medications, supplements, or vitamins during their stay, we’re happy to help administer them. To ensure everything runs smoothly, here’s a detailed guide to our medication policy, including what we accept, what we don’t, and how to prepare for your dog’s stay.

Medication Administration Fee

Administering medications, supplements, and vitamins requires careful attention and adherence to your pet’s routine. For this reason, we charge a daily $5 administration fee for these services. This fee helps ensure our staff has the time and resources to properly care for your dog’s health needs.

What We Accept

To maintain safety and consistency, we require all medications, supplements, and vitamins to meet the following criteria:

1. Original Packaging: All items must be in their original packaging with clear labeling. This ensures accurate dosing and prevents any mix-ups. Please include the prescribing veterinarian’s instructions if applicable.
2. Clear Dosing Instructions: Provide detailed instructions for each item, including dosage, frequency, and any special notes (e.g., "must be given with food").
3. Pill Organizers (Optional): If you use a pill organizer at home, you may bring it along for convenience, but the original packaging must also be provided for reference.

What We Do Not Accept

For the safety of all pets and staff, we are unable to administer:

• Liquid Medications or Supplements: We do not accept liquids due to the higher risk of spillage, contamination, and inaccurate dosing.
• Injectable Medications or Supplements: Injections require specialized training and equipment beyond our facility’s scope of care.

If your dog requires liquid or injectable medications, we recommend consulting your veterinarian for alternative boarding or care options.

How to Prepare Your Dog’s Medication for Boarding

To streamline the check-in process and ensure proper care, follow these steps:

1. Organize Medications in a Separate Bag: Place all medications, supplements, and vitamins in a clearly labeled bag to keep them organized and easy to access.
2. Provide Detailed Instructions: Write out clear instructions for each item, including dosage, frequency, and any specific requirements (e.g., “administer with morning meal”).
3. Communicate Special Needs: If your dog has any specific needs related to their medication (e.g., difficulty swallowing pills), let our staff know in advance.

Ensuring Your Dog’s Health and Safety

Our team at On Command Dogs is dedicated to providing high-quality care tailored to your pet’s needs. By adhering to these medication guidelines, we can work together to keep your dog healthy and comfortable throughout their stay.

If you have questions about our medication policies or need assistance preparing for your dog’s stay, feel free to contact us—we’re here to help!